At Flowers Charlton, we believe that everyone in the Charlton community deserves to enjoy the beauty and convenience of ordering flowers online. Our team is dedicated to making our website as accessible as possible, so every customer can browse, select, and order Flowers Charlton with ease, regardless of their abilities or the technology they use.
We are proud to maintain our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognised standards are designed to ensure that web content is more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Flowers Charlton continually reviews and updates online services to meet or exceed these guidelines.
To make sure the online flower ordering process is accessible to all, our website is tested regularly with leading screen reader technologies. We provide descriptive alt text for images, clear labels for interactive elements, and structured navigation so that users relying on assistive devices or screen readers can easily locate, read, and interact with all content necessary to order their Flowers Charlton.
We understand the importance of visual clarity for customers with low vision or color blindness. Therefore, our website incorporates high contrast design principles, ensuring that text stands out against background colors. Font sizes, button visibility, and focus indicators are optimised to make the online ordering journey user-friendly for all Charlton customers.
Accessibility is a continuous journey at Flowers Charlton. We regularly audit our website, listen to user feedback, and consult best practices in digital accessibility to enhance our platform. As new technologies and guidelines emerge, we remain committed to providing an inclusive experience for everyone seeking Flowers Charlton online.
We recognise that barriers may still exist and are dedicated to addressing them swiftly. If you encounter any accessibility issues while ordering flowers, or have suggestions to improve your experience, please reach out to our team. We value your feedback and will take all reasonable steps to address any concerns promptly.
Accessible flower delivery is at the heart of our service vision. By focusing on accessible design, Flowers Charlton ensures that our entire Charlton community can celebrate special occasions, send thoughtful gestures, and shop with independence and confidence. Thank you for choosing Flowers Charlton – where accessibility is ensured for every customer, every order, every time.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
